Additional items require archiving older entries to free space.
Time includes two-factor authentication and profile linking.
Users must submit email confirmation and device registration.
Pending badges wait for system validation before display.
Account Access and Limits
Users entering the Doramogo platform encounter a strict cap on visible inventory, typically allowing 15 active badge slots before requiring archiving. This threshold ensures the interface remains responsive and prevents overcrowding of the main dashboard view. Exceeding this limit triggers a prompt to select items for storage in the secondary archive.
The system enforces a 2-step verification process during initial login, requiring both a valid email code and a device fingerprint scan. This security layer applies to all new accounts attempting to modify slot allocations or import new digital assets. Failure to complete these checks within 24 hours results in temporary suspension of editing privileges.
- 15 active slots per standard account tier
- 24-hour window for verification completion
Visual Customization Rules
The platform allows users to customize the background and arrangement of their badge grid, but only after the initial 3-minute setup phase is complete. During this window, users can toggle between grid and list views, though the grid view is the default state for displaying the 15 active slots. Custom themes are restricted to the three standard color palettes provided in the settings menu.
Drag-and-drop functionality is available for reordering badges, but the system locks the first three slots to preserve account hierarchy. Attempting to move a verified badge into a locked position generates an error message and reverts the change automatically. This restriction applies to all account types regardless of verification status.
- 3 locked slots for primary hierarchy
- Standard color palette restrictions apply
Import and Archive Workflows
Importing new badges requires a specific file format and must pass a 24 to 48 hour system review before appearing in the active slot list. Users can upload up to 10 files in a single batch, but only the first 5 will be processed immediately if the account is near the 15-slot limit. The remaining files enter a pending queue visible in the 'Processing' tab.
Archiving moves badges from the active view to a hidden history section, freeing up one of the 15 available slots for new entries. This action is irreversible without manual restoration from the archive, which takes an additional 10 minutes to process. The archive retains a maximum of 50 items per user profile before older entries are deleted.
- 10 files per batch upload limit
- 50-item archive retention cap
Support and Troubleshooting
Users encountering slot errors can contact support via the in-app chat, which operates with a 48-hour response time for non-urgent issues. The support team can manually reset slot counts or clear cache errors, but they cannot override the 15-slot hard limit without a verified account upgrade. Documentation is available in the help center for common import failures and layout glitches.
Mobile access mirrors the desktop interface but restricts bulk editing features to prevent accidental data loss on smaller screens. Users on mobile devices can still view the 15 active slots and archive items, but cannot adjust the underlying hierarchy or theme settings. This limitation ensures data integrity across all device types.
- 48-hour response time for chat support
- Mobile restrictions on bulk editing
Further Reading
Frequently Asked Questions
Can I increase the 15 active badge slots without upgrading my account?
No, the 15-slot limit is a hard system constraint for standard accounts. You must archive unused badges to free up space rather than increasing the total count.
How long does it take for a newly imported badge to appear in my slots?
New badges typically appear within 24 to 48 hours after the system review process completes. Files uploaded in batches may take longer if the queue is full.